Grandiloquent Bloviator

Like Tyler Cowen for the C-students

Just Checking

2012-11-09
It bothers me a fair bit that we still need pads of paper called "checkbooks" to pay for goods and services. It really irks me that my new favorite bank doesn't offer the once-requisite starter set of 100 or so checks for free. What makes my blood boil, though, is stuff like this:

Chat Connecting
System: Connecting... An agent will be with you shortly.
[Agent's Name Redacted]: Welcome to Web Chat. How may I help you today?
Trey Miller: I just noticed that you're charging $18 for UPS ground shipping. If you don't have a free shipping option, I'm going to cancel my order. Time is of no consequence, so there's no rush.
Trey Miller: Do you have a free shipping option?
[Agent's Name Redacted]: We do not have a free shipping option.
Trey Miller: . My order total is $24. does $18 seem right to mail an envelope full of paper?
[Agent's Name Redacted]: What is the item number you are ordering?
[Agent's Name Redacted]: And where are you located?
Trey Miller: North Carolina
[Agent's Name Redacted]: What is the quantity?
Trey Miller: 200 for 2 separate accounts.
Trey Miller: 400 total
[Agent's Name Redacted]: The shipping amount is independent of the cost of the item. the 24 dollars is for the items. and it is about 9 dollars for shipping per item.. that is correct.
Trey Miller: I'm sure it's correct, but does it seem *right* to you?
[Agent's Name Redacted]: I am sorry, I can not waive your shipping
Trey Miller: .
[Agent's Name Redacted]: May I help you with anything else today?
Trey Miller: Nope.

I guess Amazon Prime has spoiled me.

In a weird twist, I went back a couple days later and tried again, and sailed through checkout with free shipping.

Trey Miller

For the last twenty years, I've been trying to talk less. And now, this. Please send comments, suggestions, or feedback to t@grandiloquentbloviator.com.

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